Provides leadership and oversight for global partner technology programs across payment platforms, POS systems, gateways, and hospitality solutions.
Drives the planning, prioritization, and execution of complex integration, certification, migration, and network‑enablement initiatives.
Manages a large portfolio of small, low‑touch partners, ensuring consistent communication, operational continuity, and technical readiness.
Collaborates with large internal and external organizations to introduce automation that improves scalability, efficiency, and overall partner experience.
Operates with a global remit, aligning processes, standards, and delivery across multiple regions.
Leads planning, execution, and delivery of global partner integration programs, including onboarding, certification, deployment, and technical enablement.
Drives large‑scale, multi‑phase platform migration initiatives, ensuring alignment across engineering, operations, and regional teams.
Manages technical onboarding and network connectivity programs supporting third‑party networks and international partners.
Identifies and manages program risks, dependencies, and cross‑regional impacts; drives resolution strategies and ensures stakeholder alignment.
Partners with sales teams to scope and solution new partner integrations, ensuring clear technical and operational requirements.
Provides program documentation, reporting, dashboards, and executive‑level status updates.

Bachelor's degree, or equivalent work experience
12 or more years of relevant work experience
Ability to travel (local and regional, some national)
10+ years of experience in payments, partner technology, technical program management, or related fields
Demonstrated experience leading complex, multi‑stakeholder programs with enterprise and global impact
Strong understanding of payment networks, POS ecosystems, gateways, device environments, and security standards
Proven ability to work across multiple business lines and influence at senior levels
Excellent communication, analytical, and program execution skills
Preferably located in Eastern U.S.

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Partner Solutioning and Development Manager

Key skills