Provide technical support for students over an online community forum
Answer questions around course content over the forum and facilitate content for students who get stuck in learning
Host one weekly live virtual session to offer direct, real-time support to students.
Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed

Fluency in English both written and spoken
Eligibility Requirements: Mentors must have at least 7 years of industry experience or a master’s degree in the relevant field.
Strong expertise in Test-Driven Development (TDD), including Pytest, scalable test strategies, and structured test suite design
Deep understanding of design patterns (creational, structural, behavioral) and their practical implementation in production systems
Proven experience designing microservices, multitier, cloud-native, and serverless architectures
Strong knowledge of caching strategies, CDN architecture, and data storage tradeoffs
Ability to create and interpret architecture diagrams and system design documentation
Familiarity with distributed systems and machine learning system architectures
Solid grounding in systems engineering principles, including requirements analysis, validation, and system integration
Experience working with architectural frameworks such as TOGAF, Zachman, or SysML, and strong understanding of the SDLC
Experience teaching technical concepts and public speaking, organizing technical talks, or webinars
Positive character, trusted by the students, creating emotional ties in the group
Flexibility at their current job to take this challenge part-time as an external contractor

External Contractor – Mentor, Software Architect Track

Key skills