Customer Relations Representative, French/German Bilingual
France
Full Time
2 hours ago
$26,000 - $30,000 EUR
About this role
Role Overview
- Respond to customer inquiries by phone or via our ticketing system
- Analyze customer requests
- Provide solutions and guidance on using the software
- Document requests and share reported issues with the team
- Escalate customer needs to our development team
Requirements
- Bilingual in French and German
- Experience with the German market
- Motivated, detail-oriented, and quick to learn
- Energetic with a friendly, natural demeanor
- Strong interpersonal skills, pedagogical approach, and professionalism
- Interest in and aptitude for IT and software tools
Benefits
- Holiday bonus
- Christmas gift vouchers
- Back-to-school vouchers (if you have children)
- Cultural voucher
- Music lessons
- Company events throughout the year