Key skills
CRMSales
About this role
Role Overview
- Raising sales orders utilising company sales tool while following process and ISO guidelines
- Telephone, Teams and email liaison with customers and suppliers including confirming software prices, dealing with queries and latest deals etc.
- Checking confirmation orders and ensuring that all aspects of the sales process are adhered to.
- Updating purchases/quotes on the sales system, working accurately, and responding within agreed timelines
- Utilising of our internal CRM system – duties would include creating deal registrations and updating opportunities where required
- Provide cover for Account Managers and other Sales Admin Team members.
- Assisting in the management of client relationships to secure and retain customers business on behalf of the Sales Account Managers
Requirements
- Prior experience in an administrative role
- Good knowledge of Microsoft Word, Excel, Outlook and Teams
- Excellent communications skills
- Ability to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met
- Commitment to see a job through to a successful conclusion