Supervises hourly staff including scheduling and PTO approval, hiring, training, performance management, and corrective actions
Evaluates the overall performance of the assigned team and creates and documents team metrics
Interfaces with Operations Management Team regarding production needs and challenges as well as individual and group performance
Ensures all operations are performed safely, promotes safe work practices and behaviors, and conducts safety audits
Drives containment and investigation through the quality system of non-conformances using system tools and data analysis
Sets priorities for meeting production commitments
Oversees training of processors and adherence to new, current, and updated standard operating procedures
Ensures processors have tools and equipment to complete their jobs
Assists in ensuring new product launches are resourced and completed on time
Supports front-line quality checks and assists processors in ensuring all processes are completed within the set requirements
Ensures all required processes such as daily cleaning, environmental sampling, and more, are completed and provides regular feedback to operators on results to improve performance
Collaborates with processors and engineers to improve the department’s output and cycle time to improve the overall operations
Support other shifts, departments, and on-call coverage
Other duties as assigned

Operations Supervisor

Key skills