Build AI agents within Statisfy’s Agent Studio to handle onboarding flows, account health monitoring, risk detection, and proactive recommendations.
Configure and customize workflow automations using Statisfy’s Workflow Agent Studio to match customer business processes.
Lead the technical onboarding process for new enterprise customers, including integration of CRM, support, product usage, and communication systems.
Design and deliver dashboards, KPIs, and BI reports that surface customer insights, adoption trends, and ROI metrics.
Serve as the technical expert during onboarding and beyond, helping customers understand best practices and ensuring they achieve measurable success with Statisfy.
Collaborate closely with Product and Engineering teams by bringing back insights from the field to shape roadmap priorities.

3+ years of experience in a customer-facing technical role (Forward Deployed Engineer, Solutions Engineer, Customer Success Engineer, or similar).
Hands-on coding experience is mandatory. You should be comfortable writing scripts, working with APIs, debugging issues, and building technical solutions independently.
Strong knowledge of SaaS systems and integrations (CRM, support platforms, BI tools, data pipelines).
Experience with workflow automation platforms, scripting, or low-code/no-code environments.
Comfort working with SQL and BI tools (e.g., Looker, Tableau, Superset, Cube.js).
Bonus: familiarity with LLM agents, LangChain/LlamaIndex, or similar frameworks.
Excellent communication skills—you’re as comfortable leading a customer workshop as you are writing a technical guide.
Problem-solving mindset: you thrive in dynamic environments and can adapt quickly to enterprise customer needs.

Solutions Engineer – Customer Deployments, AI Automation

Key skills