Account Managers serve as initial points of contact for prospective clients of Pepperstone.
Their primary objectives encompass converting leads into verified accounts, facilitating the funding of those accounts, and initiating trading activities.
Upon commencement of trading, they are responsible for effectively managing the client's ongoing relationship, either for an initial period or, in the case of Premium Clients, over a longer term.
Effectively manage leads
Convert leads to traded clients
Assist clients with funding
Assist clients with their trade related queries
Effectively manage relationships with existing clients
Assist your colleagues in a team basis anyway necessary
Always adhere to compliance requirements
Collaborate with other key internal departments, particularly operations and support
Suggest innovation and improvement to the customer experience where necessary

Fluent in English and at least one other language (Dutch or Italian or Eastern European highly regarded)
Exceptional customer service & sales skills
Exceptional written and verbal communication skills (including negotiation processes)
Understanding of financial markets is preferred
Proficient numerical ability; be comfortable working with numbers
Strong ability to work as part of a team
Desire and passion for continuous learning, improvement, and innovation
Ability to live the Pepperstone values
Bachelor’s degree in finance, economics or similar would be highly desired
Background working in sales would be highly regarded
Experience with trading or learning trading strategies would be highly desired
Experience with MT4, MT5, cTrader and Trading View software will be highly desired

Competitive salary structure including company bonus scheme
Flexible and hybrid working
Remote working option
work from anywhere for up to 6 weeks per year
10 days of Company paid sick leave annually
21 days of paid vacation within the first year of employment, increasing to 25 days after one year
3 paid volunteering days per year & Workplace Giving Program
Comprehensive medical insurance with coverage for your healthcare needs
Pension fund
Employee referral bonuses for referring top talent to the company
Ongoing personal development & learning opportunities
Periodic recognition and reward programs for outstanding performance and achievements
Frequent events and celebrations
Genuinely collaborative and friendly culture
Employee Assistance Program & Wellbeing Initiatives
Convenient and cozy office located near the Limassol Municipal Garden

Account Manager

Key skills