Provide first level support to designated applications in the Engineering, Innovation and EHS area. This will be done using the ticketing system to receive and resolve incidents
Work with the application and service providers to resolve issues and elaborate specifications
Application administration, including user creation, software updates and support for configuration and infrastructure updates for the designated applications
License readiness through monitoring the usage of licenses and predicting potential future changes to support the license procurement process
Reporting and automation administration through update of report configuration, workflow processes based on updates of business key process indicators
Knowledge transfer and user training for the designated applications
Administrate the organizational structure and manage the setup or deletion of industrial sites
Support users with the creation or troubleshooting of reports, dashboards, and data extraction
Manage the opening and closing of regular data collection campaigns
Contribute to the growth and success of our business by providing the skills, tools, and insights to our teams.
Apply best practices to design and implement improvements to end -to-end processes

A Bachelor's degree in Information Technology, Computer Science, Engineering, or related field would be desirable and/or equivalent experience.
Overall understanding of EHS Domain and its IT applications. Knowledge of EHS Audits, Incident Management, regulatory Compliance processes and EHS related standards
Overall understanding of engineering domain and its IT applications (2D and 3D CAD, PLM and 3DScan). Knowledge of engineering lifecycle management, review management and PLM connection drivers for CAD software.
Experience in ITIL-based service delivery, incident/problem/change management (eg. ServiceNow).
Experience in administration of cloud applications and in the SSO configuration management for business applications (eg. OKTA)
Experience in integrated IT solutions through web API calls and data management frameworks
Fluency in English

Business Systems Administrator – Engineering, EHS Applications

Key skills