Role Overview
- Provide strategic and operational leadership to the Audio QA function, including team development, performance management, resource planning, and cross-site coordination.
- Establish and maintain frameworks for audio quality assessment, ensuring structured evaluation methods, consistent decision-making, and adherence to defined standards, as well as
- Own quality performance oversight, including defining KPIs, monitoring trends, identifying systemic risks, and driving corrective and preventive actions.
- Lead cross-functional issue management, ensuring effective escalation, resolution ownership, and structured communication with specialist engineering and stakeholder teams.
- Represent Audio QA at a business level, contributing to partner discussions, high-priority product reviews, and quality-related decision-making forums.
Requirements
Required Skills and Qualifications:
- Bachelor’s or Master’s degree in Audio Engineering or a closely related discipline.
- Proven experience leading or managing an audio QA, audio engineering, or quality-focused technical team.
- Demonstrated experience building or strengthening processes, governance models, and performance frameworks within a technical function.
- Knowledge of critical listening, with experience in organising and overseeing structured audio evaluation approaches combining both subjective and objective criteria.
- Solid understanding of core audio fundamentals, including frequency response, phase, distortion, loudness, noise, and signal flow.
- Experience in leading a team working with a variety of digital audio tooling and software, both commercially available and bespoke.
- Experience defining and reporting quality metrics, KPIs, and performance dashboards to senior stakeholders.
- Experience overseeing issue management frameworks, including risk assessment, escalation pathways, and cross-functional coordination.
- Experience operating within manufacturing, production, or other operational delivery environments and working in collaboration with a customer service team.
- Strong leadership, communication, and stakeholder management skills, with the ability to influence across technical and non-technical teams.
Nice to Haves
- Experience managing distributed or multi-site technical teams.
- Experience contributing structured subjective audio input to support refinement of quality expectations.
- Familiarity with external partner management, supplier quality discussions, or product collaboration environments.
- Experience driving continuous improvement initiatives within a quality or operational function.
- Exposure to regulated or standards-driven product environments.
Benefits
**What We Offer ****
- Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work.
- Generous Paid Holiday: Take advantage of 25 days of paid holiday to relax and recharge.
- Comprehensive Pension Scheme: Secure your future with our robust pension scheme.
- Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology.
- Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day.
- **Medical Insurance: **Protect yourself with our comprehensive medical insurance plan.
**Work Location **
- This is a 4-day-per-week on-site role working closely with teams at our production sites, primarily at Elstree but also potentially including other future locations as the company grows.