Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client-ready when finalized
Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process
Update and annotate the corporate case management system with investigative notes and upload/save completed/edited reports
Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
Work closely with team members, regional managers, and service line directors

Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information
Self-motivated, self-directed, and able to work independently and in a team environment
Ability to switch between tasks based on volume, due dates, and organizational priorities
Ability to maintain confidentiality of information
Strong organization and time management skills with the ability to prioritize and multitask
PC literate, including MS Office products
Associates or Bachelor’s degree preferred, minimum of a High School Diploma

Paid Time Off and Paid Holidays
Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
401K with Company Match

Investigative Support Specialist

Key skills