Optimize product and revenue growth with product-specific strategies and targeted actions by segment.
Improve forecast accuracy and pipeline hygiene via standardized process governance.
Expand health system penetration and workflow integration (e.g., EMR/order pathways).
Elevate technology adoption and data quality (CRM, dashboards, enablement platforms).
Maintain a governed, unified framework for consistent messaging and cross-functional execution.
Drive launch excellence for new assays and major enhancements through standardized readiness, field enablement, and post-launch optimization.
Establish a closed-loop field intelligence system to continuously refine strategy, messaging, and targeting.
Produce regular insights that identify growth opportunities, performance drivers, and emerging risks; lead creation of growth plans and playbooks that align with strategic goals and identified opportunities.
Track post-launch adoption, friction points, and payer-related barriers; adjust strategy in real time.
Serve as the primary analytics partner to sales leadership.
Participate in QBRs and forecast cycles with clear data storytelling and strategic recommendations.
Partner with Finance and Sales Ops to model sales compensation plan scenarios; recommend plan adjustments to incentivize product focus, health system penetration, and strategic cross-sell; track comp effectiveness and ROI.

Bachelor’s degree
10+ years in sales management, sales operations, business analytics, and/or commercial strategy within a healthcare environment.
Master’s or PhD preferred
At least 2 years of diagnostic and/or specialty experience, including oncology
Expertise in the intricacies of specialty market trends, provider needs, customer experience priorities (e.g., patient reporting, technology, EMR integration)
Strong proficiency with CRM systems (SFDC), data visualization tools (e.g., CRMA, Tableau), and industry and specialty diagnostics datasets (e.g., Definitive Healthcare, claims, lab data)
Ability to simplify complex data and communicate actionable insights to non-technical audiences
Excellent cross-functional collaboration and stakeholder management skills
Demonstrated ability to lead, motivate, and develop high-performing commercial excellence professionals
Strong executive presence

Executive Director – Growth & Commercial Excellence, Specialty Diagnostics

Key skills