Nurture and follow up on warm leads (no cold calls)
Build and manage a sales pipeline
Manage sales opportunities through all stages of the sales cycle
Identify, qualify, and close prospects; overcome objections through consultative approach
Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
Articulate company value proposition
Be the subject matter expert on all services and products offered by Five9
Maintain a positive attitude and be a team player

Minimum of 5+ years of experience in direct sales
preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
Excellent sales and presentation skills via phone, email and web-conference
Demonstrated success in driving sales process and closing business over the phone
Ability to articulate complex technology concepts to a technical and non-technical audience
Experience with CRM systems, preferably Salesforce.com
Industry experience is a huge plus, but not required
Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
College degree (BA/BS) is required.

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Commercial Account Executive

Key skills