Lead workforce planning and resource allocation initiatives to enhance operational effectiveness.
Analyze workforce data and trends to forecast current and future talent needs.
Partner with leadership and stakeholders to align people strategies with business priorities.
Manage projects end-to-end, ensuring quality, timelines, and deliverables are met.
Supervise, coach, and mentor team members to support performance and professional growth.
Identify process improvements and lead initiatives that enhance efficiency and service delivery.
Address challenges and conflicts professionally, promoting collaboration and accountability.
Encourage the use of digital tools and analytics to support data-driven decision-making.
Uphold professional, ethical, and technical standards while reinforcing organizational values.

Bachelor's degree in Human Resources, Business Administration, or a related field.
7+ years of solid WFM experience, with at least 3 years in a managerial level role.
Experience in workforce planning, resource management, or operational leadership roles.
Exposure to audit-related processes, reporting, or operational analysis is an advantage.
Solid understanding of accounting and general business concepts.
Working knowledge of Microsoft Office and digital analytics tools such as Power BI, Tableau, or Alteryx.
Proven ability to coach and mentor team members and support career development.
Excellent interpersonal and communication (written & verbal) skills.
Can start immediately, if possible.

Workforce Manager

Key skills