Provide expert support to Business areas within Group Payments
Manage compliance readiness obligations, including coordination of activities, data collection, quality assurance of responses, and timely submission of internal and external reports
Maintain effective oversight, ensuring timely reporting and escalation of compliance issues as required
Provide regular readiness status updates to internal stakeholders (senior management, committees) and external parties (regulators, auditors)
Influence senior stakeholders across Risk, Compliance, Product, and Delivery Labs to gain effective insights
Design and execute high-quality risk assessments, compliance testing, and gap analyses to monitor adherence to regulatory obligations and internal policies
Lead governance activities for stakeholder meetings, ensuring these are data-driven to enhance decision quality, speed, and transparency across the organisation
Empower and mentor junior colleagues, actively contributing to a high-performing, engaged, and successful team culture
Champion automation initiatives, driving both Control and Process Automation within the Group Payments Performance Office and across the wider Group Payments teams.

Deep understanding of compliance frameworks and payment regulations
Familiarity with change management methodologies and agile delivery
Experience and technical knowledge of payment systems
Excellent stakeholder engagement and influencing skills, particularly with senior leadership and cross-functional teams
Exceptional written and verbal communication skills, with the ability to produce clear and concise documentation for internal and external audiences
Experience with data analytics to support compliance monitoring and reporting
Analytical, detail-oriented, and a continuous improvement mindset.

Compliance Readiness Manager

Key skills