Customer Support, Netherlands, English – Full Remote

Role Overview

• Provide customer service via email and phone
• Identify customer needs and present the product range
• Provide information about contract terms, invoices and cancellation policies
• Ensure customer satisfaction

Requirements

• Fluent in spoken Dutch (Netherlands)
• Good command of English, spoken and written
• Proficient in MS Office
• Sales or telemarketing experience preferred
• Confident and professional telephone manner
• Target-driven, friendly and communicative personality

Benefits

• Freelance position based in Suriname
• Remote work from day one with BYOD (Bring Your Own Device) — use your own equipment
• Fixed salary plus performance-related bonus
• Smooth onboarding with professional, paid induction and training
• Dynamic, innovative work environment with a flat hierarchy