Branch Manager

Role Overview

• Hire, train, and evaluate service technicians
• Create work schedules and assign tasks to team members
• Ensure high levels of customer satisfaction by addressing any concerns or complaints
• Develop and maintain strong relationships with customers
• Monitor and maintain inventory levels of service parts and equipment
• Develop and manage service department budget
• Establish and maintain quality assurance standards for service department
• Ensure service department follows all safety regulations and guidelines
• Prepare and present regular reports on service department performance
• Communicate regularly with upper management on service operations and any issues or concerns

Requirements

• Preferred: bachelor’s degree in Business Administration, Supply Chain Management or related field
• At least 4 years experience
• At least 1 year experience as a people manager or equivalent work experience
• In-depth understanding of inventory management principles and practices
• Experience with developing and implementing inventory management policies and procedures
• Excellent organizational and time management skills
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Proficiency in inventory management software and systems.

Benefits

• Medical, Dental, Vision plans
• 401(k) with company contribution
• Paid time off
• Paid parental leave
• Tuition reimbursement