Do you keep track of complex contract landscapes and feel comfortable working at the interface between customers, engineering and internal teams?
As a Contract Manager – Managed Services (m/f/d) you ensure that master agreements are correctly managed, data is maintained consistently and changes are handled professionally:
You act as the primary contact for our customers and serve as the interface to internal specialist departments.
You take ownership of master agreements and manage all contract changes.
You prepare and clean device data.
You are responsible for end-to-end data quality.
You support the migration to ServiceNow.

You have a completed technical qualification and/or more than three years of experience working on large service implementations.
Experience with Excel and data processing.
Good German and English skills, due to international contracts.
A confident manner and strong communication skills, as well as a structured and organized way of thinking and working.

Vacation
Need time off? At least 30 days of annual leave plus customary regional holidays and paid special leave.
Development
We invest in you: internal or external training, vendor certifications, specialist or management career paths, conferences, mentoring or coaching, and much more.
Culture
We use informal address across all levels. We are approachable and authentic.
Financial security benefits
The usual offerings, including employee capital formation contributions (vermögenswirksame Leistungen) and a company pension plan.
Company bike (JobRad)
Ride comfortably for private and business use.
Diversity & inclusion
There’s plenty to do and we’re already taking action, e.g. through future leadership programs for women, country-specific people panels and internal LGBTQ+ groups.

Contract Manager – Managed Services

Key skills