Role Overview
What You’ll OwnHR Operations & Employee Relations
- Manage day-to-day HR operations across both sites.
- Ensure compliance with local labor laws and internal policies.
- Own employee lifecycle processes (contracts, probation, role changes, exits).
- Maintain accurate HR documentation and audit-ready records.**
Hiring Coordination & Onboarding
- Own recruitment operations in partnership with hiring managers.
- Continuously improve hiring processes using data and AI-driven tools where relevant.
- Design and manage a structured onboarding experience that drives early engagement and performance.
- Ensure onboarding is consistent and scalable across both sites.**
Performance & Policy Frameworks
- Support the rollout and continuous improvement of performance management processes.
- Draft, update, and maintain scalable HR policies aligned with company growth.
- Ensure policies and processes are clearly documented and consistently applied.
- Support managers in performance documentation and conversations.**
Systems & Process Ownership
- Own day-to-day administration and optimisation of HRIS (BambooHR preferred) and ATS systems.
- Ensure data accuracy, reporting integrity, and system automation.
- Improve people processes to increase efficiency and scalability.
- Produce and maintain dashboards and reporting (headcount, hiring metrics, attrition, performance cycles).
Requirements
Requirements:
- 4-6+ years of experience in HR / People Operations within a fast-paced, scaling environment (startup preferred).
- Strong hands-on experience managing and optimizing HR systems, including Workable (or similar ATS) and BambooHR (or comparable HRIS).
- Proven experience handling employee relations matters with sound judgment and discretion.
- Experience building or improving structured onboarding programs.
- Experience supporting performance management processes in growing organizations.
- Experience drafting and implementing HR policies and scalable people processes.
- Highly organized and process-driven, able to create structure in ambiguous environments.
- Data-oriented and comfortable using HR metrics to inform decisions.
- AI-curious and interested in leveraging emerging tools in recruitment and HR operations.
- Strong communicator, able to partner effectively with managers and leadership across sites.
Nice to Have
- Experience in a high-growth startup (50 → 150+ employees).
- Experience implementing new HR systems.
Benefits
What We Offer:**
- Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work.
- ** Flexible time off:** 25 days of paid holiday, a paid birthday off, and remote-friendly working.
- Comprehensive Pension Scheme: Secure your future with our robust pension scheme.
- Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology.
- **Medical Insurance: **Protect yourself with our comprehensive medical insurance plan.
**Work Location: **
- Enjoy a hybrid work model with the flexibility to work from home, while spending at least 2 days a week in our vibrant London, King's Cross office.