People & Talent Operations Specialist

Role Overview

What You’ll OwnHR Operations & Employee Relations

• Manage day-to-day HR operations across both sites.
• Ensure compliance with local labor laws and internal policies.
• Own employee lifecycle processes (contracts, probation, role changes, exits).
• Maintain accurate HR documentation and audit-ready records.**

Hiring Coordination & Onboarding

• Own recruitment operations in partnership with hiring managers.
• Continuously improve hiring processes using data and AI-driven tools where relevant.
• Design and manage a structured onboarding experience that drives early engagement and performance.
• Ensure onboarding is consistent and scalable across both sites.**

Performance & Policy Frameworks

• Support the rollout and continuous improvement of performance management processes.
• Draft, update, and maintain scalable HR policies aligned with company growth.
• Ensure policies and processes are clearly documented and consistently applied.
• Support managers in performance documentation and conversations.**

Systems & Process Ownership

• Own day-to-day administration and optimisation of HRIS (BambooHR preferred) and ATS systems.
• Ensure data accuracy, reporting integrity, and system automation.
• Improve people processes to increase efficiency and scalability.
• Produce and maintain dashboards and reporting (headcount, hiring metrics, attrition, performance cycles).

Requirements

Requirements:

• 4-6+ years of experience in HR / People Operations within a fast-paced, scaling environment (startup preferred).
• Strong hands-on experience managing and optimizing HR systems, including Workable (or similar ATS) and BambooHR (or comparable HRIS).
• Proven experience handling employee relations matters with sound judgment and discretion.
• Experience building or improving structured onboarding programs.
• Experience supporting performance management processes in growing organizations.
• Experience drafting and implementing HR policies and scalable people processes.
• Highly organized and process-driven, able to create structure in ambiguous environments.
• Data-oriented and comfortable using HR metrics to inform decisions.
• AI-curious and interested in leveraging emerging tools in recruitment and HR operations.
• Strong communicator, able to partner effectively with managers and leadership across sites.

Nice to Have

• Experience in a high-growth startup (50 → 150+ employees).
• Experience implementing new HR systems.

Benefits

What We Offer:**

• Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work.
• ** Flexible time off:** 25 days of paid holiday, a paid birthday off, and remote-friendly working.
• Comprehensive Pension Scheme: Secure your future with our robust pension scheme.
• Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology.
• **Medical Insurance: **Protect yourself with our comprehensive medical insurance plan.

**Work Location: **

• Enjoy a hybrid work model with the flexibility to work from home, while spending at least 2 days a week in our vibrant London, King's Cross office.