Governance & Reporting: drive preparation, quality review, and logistics for executive governance forums (e.g., QBR, EQBR, Board), applying analytical and technical skills to validate inputs, identify inconsistencies or data issues, flag follow‑up questions, and ensure all template updates and requirements are communicated clearly and accurately to contributors.
BU Strategic Planning & Execution: support BU‑level strategic initiatives by coordinating stakeholders, shaping materials, and contributing analysis to drive alignment and execution, while developing a deep understanding of the BU’s technical projects to review updates and distil them into clear executive‑level insights.
Leadership Cadences & Communications: help coordinate pre‑reads and follow‑ups for leadership meetings, ensuring clear communication and seamless operational rhythm.
Project & Program Oversight: support ad‑hoc strategic and operational projects involving program management, data analysis, and process improvements.
Business Enablement: serve as a connective point across the Lending leadership team, ensuring clarity of expectations, tracking progress, and surfacing risks or blockers to the Chief of Staff.

Demonstrated experience in business operations, management consulting, corporate strategy, PMO, or similar roles within a matrixed environment.
Strong analytical and problem‑solving skills, with the ability to interpret data and produce executive‑ready insights.
Experience working directly with senior stakeholders, including ELT‑1 level.
High attention to detail, strong organisational skills, and ability to manage multiple deliverables simultaneously.
Strong written and verbal communication skills; professional presence and ability to influence.
Experience in enterprise software or financial services is a plus.

Flexibility: Enjoy unlimited vacation, based on your location and business priorities.
Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive
Inside and Outside of work.
Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
Sustainability: Benefit from paid time off for volunteering and donation matching.
DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

Strategy & Operations Specialist

Key skills