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Senior Manager, Cloud Engineering – Operations at Accela | JobVerse
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Senior Manager, Cloud Engineering – Operations
Accela
Remote
Website
LinkedIn
Senior Manager, Cloud Engineering – Operations
United States
Full Time
2 hours ago
$180,000 - $200,000 USD
H1B Sponsor
Apply Now
Key skills
Ansible
Azure
Distributed Systems
Linux
Python
Ruby
Terraform
Go
Bash
Version Control
SaaS
Leadership
Change Management
Communication
About this role
Role Overview
Hire, develop, and retain a high-performing team of SREs and CREs
Establish clear performance expectations, career paths, and technical standards
Foster a culture of ownership, accountability, and continuous improvement
Serve as a mentor to senior engineers and emerging leaders
Own reliability outcomes across availability, performance, security, and compliance
Serve as executive escalation point for high-severity production incidents
Lead incident response strategy, root cause analysis (RCA), and corrective action planning
Mature Incident, Problem, and Change Management processes
Drive automation initiatives in partnership with DevOps, Security, and Database Engineering
Oversee infrastructure scalability and resiliency across Microsoft Azure
Champion Infrastructure as Code (Terraform) and configuration management (Ansible) standards
Improve observability through robust dashboards, metrics, logging, and monitoring practices
Partner with Product and Engineering to integrate reliability early in the PDLC
Engage executive leadership with operational metrics, risk posture, and strategic roadmaps
Manage vendor and partner relationships supporting SaaS production environments
Align reliability strategy with business growth and public sector compliance requirements
Requirements
10–12+ years of experience in software engineering and/or production systems engineering within a SaaS environment
3–5+ years of people leadership experience managing technical teams
Proven track record of building, scaling, and retaining high-performing engineering teams
Strong executive communication skills with experience presenting operational metrics and strategy
Deep expertise in distributed systems, system design, and troubleshooting complex production environments
Experience operating in Microsoft Azure environments
Experience in Linux environments and software version control systems
Strong scripting capability (Bash, Python, Ruby, or Go)
Mastery of production monitoring, logging, and observability tools
Demonstrated ability to lead full-stack incident response and root cause analysis
Tech Stack
Ansible
Azure
Distributed Systems
Linux
Python
Ruby
Terraform
Go
Benefits
flexible time off
comprehensive medical, dental, and vision plans
family planning benefits
401(k) retirement savings plan with company match
health savings account with company contributions
flexible spending account
life, accident, and disability coverage
business travel insurance
employee assistance programs
other well-being benefits
Apply Now
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