Drive product delivery and interdependencies across the ISRM portfolio.
Lead multiple programs/projects simultaneously, tracking progress, managing dependencies across capabilities, and ensuring successful delivery of assigned programs as per their objectives, escalating concerns to senior leadership as needed.
Resolve resource constraints and manage risks and issues.
Lead the ISRM Program Delivery Team (Program Managers, Scrum Masters, Product Analysts), providing quality delivery resources to Product and Service Owners.
Motivate the Chapter Team to drive innovation, use of AI, and stay updated with the latest technology in support of the ISRM vision.
Identify skill gaps and needs within the Chapter while improving the maturity of the team.
Manage contractor resources and ensure product initiatives are being managed successfully.
Ensure deliverables are on track and reporting tools are being updated and utilized effectively.
Manage demand intake process, tracking new requests, ensuring they are reviewed for go/no-go approval decisions.
Ensure all Objectives and Key Results are entered into product management suite of tools, managed monthly in partnership with the Product and Service Owners, with red/yellow RAG indicators raised to leadership for risk mitigation planning.
Solicit regular feedback from Product/Service Owners on the quality of the services provided by the Chapter Team to ensure high quality support and resources.

Minimum of a Bachelor's degree
At least 7 years of Program Manager experience
Experience running Waterfall and Agile projects
Experience working in a Product Model environment
Excellent communications skills and ability to present status updates to senior leadership
Ability to drive product delivery across multiple workstreams and bring multiple complex tasks to get delivered on time
Manage issues and risks while driving the team to quick resolutions and sharing timely updates to leadership
Experience using project delivery tools including Jira, Confluence, Kanban boards
Over 5+ years supporting IT projects and at least 2+ years supporting Information Security and Risk Management
Experience running large global programs
Stakeholder management and cross organizational program management
Ability to handle multiple high priority simultaneous engagements
Experience managing teams including employees and contractors
Ability to manage partnerships with third party vendors
Ability to identify, interview and onboard critical resources matching business partners needs
Ability to form strong partnership and collaboration skills with Product and Service Owners
Proficient in Microsoft suite of tools

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Vacation –120 hours per calendar year
Sick time
40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time
up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours

Senior Program Delivery Manager

Key skills