Administer and support Windows Server and Windows 10/11 endpoint environments.
Manage Active Directory, Azure Active Directory (Entra ID), Group Policy, DNS, DHCP, and identity lifecycle management.
Maintain hybrid and cloud-based infrastructure hosted in Microsoft Azure.
Perform system monitoring, patching, upgrades, and performance tuning across enterprise systems.
Implement and maintain backup, disaster recovery, and business continuity solutions.
Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
Manage Azure resources such as virtual machines, storage accounts, networking, and security policies.
Support hybrid identity integrations including Azure AD Connect and conditional access.
Assist with automation using PowerShell and Azure tools where applicable.
Support Windows Endpoint Lifecycle including provisioning, hardening, and ongoing maintenance.
Administer endpoint management solutions such as Microsoft Intune and/or Endpoint Manager.
Enforce security and compliance policies across corporate and BYOD devices.
Provide Tier 3 escalation support for complex endpoint issues.
Configure and maintain Fortinet/FortiGate firewalls, VPN connectivity, and network security policies.
Collaborate with security teams to implement MFA, endpoint protection, and identity-based controls.
Monitor system logs, respond to incidents, and assist with remediation efforts.
Ensure adherence to organizational security and compliance standards.
Provide advanced troubleshooting and root-cause analysis for infrastructure issues.
Create and maintain technical documentation, runbooks, and standard operating procedures.
Partner with IT leadership on infrastructure planning, upgrades, and continuous improvement initiatives.
Mentor junior administrators and provide technical guidance when needed.
Requirements
5+ years of experience in Systems Administration or Infrastructure Engineering roles.
Strong expertise with:
o Windows Server and Windows desktop environments
o Active Directory and Azure AD (Entra ID)
o Microsoft 365 administration
o Microsoft Azure infrastructure
Hands-on experience managing Windows endpoints in a BYOD environment.
Experience configuring and supporting Fortinet/FortiGate firewalls.
Advanced PowerShell scripting or automation experience.
Solid understanding of networking fundamentals (VPN, DNS, routing, security policies).
Excellent documentation, communication, and problem-solving skills.