Lead the design, deployment, and maintenance of corporate network infrastructure across multiple global office locations (India, US, The Philippines)
Foster a culture of customer service excellence, accountability, and continuous learning to delight our end users
Manage and mentor a team of 1-2 network engineers, providing technical guidance and professional development
Oversee office network stacks including switches, routers, firewalls, wireless access points, and related infrastructure
Troubleshoot complex network issues remotely across geographically distributed sites
Develop and maintain network documentation, standards, and best practices
Plan and execute network upgrades, expansions, and technology refresh cycles
Collaborate with Corporate IT, Information Security, Product Infrastructure, and application teams on cross-functional initiatives
Manage vendor relationships for network hardware, software, and support services
Monitor network performance and implement optimization strategies
Drive network architecture decisions that support business growth and security requirements

7+ years of hands-on network engineering experience in enterprise environments
Strong expertise with enterprise networking technologies: switching, routing, VLANs, VPNs, SD-WAN
Experience with major network vendors (Cisco, Aruba, Palo Alto, Meraki, or similar)
Proven ability to manage and troubleshoot networks remotely across multiple sites
1-2 years of experience leading, mentoring, or managing technical team members
Relevant certifications (CCNP, CCIE, or equivalent)
Familiarity with cloud networking (AWS, Azure)
Experience with network automation and scripting (Python, Ansible)
Experience with network monitoring and management tools
Background or familiarity with healthcare compliance (HIPAA, SOC 2) and security frameworks

Lead Network Engineer

Key skills