Network Engineer III - Data Center Support (Remote)

First Citizens Bank is a financial institution seeking a Network Engineer III for their Data Center Support networking group. This remote role involves providing complex technical support for the bank's data network infrastructure, including installation, maintenance, and Tier 3 support for networking issues.

Responsibilities:

• Provide Level 3 technical support for data or voice network systems
• Monitoring and auditing performance
• Document and procedures updates
• Operational Excellence
• Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN
• Cloud Network Support/Implementation
• Provide expertise in BGP and other dynamic routing protocols
• Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards
• Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues
• Collaborate with vendors, colleagues and management to implement services and reduce costs
• Manage network asset inventory and capacity planning
• Assist with Disaster Recovery testing efforts throughout the year
• Drive operational excellence
• Monitor and assess network components and take appropriate action
• Participate in on-call rotation for after hours support

Requirements:

• Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking
• In-depth knowledge of numerous networking technologies and protocols and how they interrelate
• Experience with Cisco ACI, Cisco SDWAN deployment, configuration and troubleshooting and expert level in route/switch, dynamic routing
• Experience with large-scale network design, maintenance, and operations
• Familiarity with automation tools (Ansible, SaltStack) and scripting languages (Python, Shell)
• Experience with encapsulation protocols like EVPN/VXLAN
• Excellent communication and collaboration abilities and experience leading complex projects
• 10+ years of experience with enterprise network systems and excellent troubleshooting expertise
• Certifications: CCNP Routing and Switching/CCIE
• Certifications in: Wireless, Cisco ACI, Thousand Eyes