Customer Care – Social Media Associate

Role Overview

• Handle customer service inquiries through phone calls and WhatsApp.
• Receive, record customer orders accurately and efficiently.
• Edit provided videos to make them engaging and optimized for social media.
• Use basic Photoshop skills to create or improve advertising visuals.
• Upload photos to the website and make simple image edits as needed.
• Post content, updates, and media on Instagram, maintaining a consistent brand presence.

Requirements

• Strong English communication skills at a Cf level for effective customer interaction.
• Self‑motivated, reliable, and able to work independently without close supervision.
• Highly trustworthy, organized, and detail‑oriented.
• Experience in video editing and basic Photoshop/design work.
• A portfolio showcasing previous video edits and design projects is required.
• Familiarity with Instagram content posting and general social media practices.

Benefits

• Competitive salary.
• Opportunity to work on diverse and exciting projects
• Supportive and collaborative work environment.
• Weekly payments.