Develop and maintain multi-tiered customer relationships within the assigned territory
Serve as the primary point of contact for customers
Support business growth by promoting asset utilization and profitability initiatives
Collaborate with cross-functional teams to develop and implement customer-specific solutions
Resolve customer issues at the operational level
Partner with Logistics and Operations teams to reduce service failures
Conduct on-site quality audits, pallet handling training to ensure customer alignment

A full drivers license
Two years’ experience in a customer facing role
Two years’ experience in Customer Service/Account Management in a service company or FMCG sector where analysis and attention to detail is a key success

Retail Territory Manager

Key skills