People & Culture Generalist

Role Overview

• Provide day-to-day HR support to employees and leaders, answering basic questions related to policies, time off, onboarding, and HR systems.
• Assist with onboarding and offboarding processes, including new hire paperwork, system access, orientation coordination, and checklists.
• Maintain accurate and up-to-date employee files in compliance with record-keeping requirements.
• Support timekeeping, payroll coordination, and HRIS data entry as needed.
• Assist with tracking required acknowledgments, trainings, and certifications.
• Support compliance efforts by tracking required employment documentation (I-9s, licenses, training completion, etc.).
• Assist with coordination of employee leave requests (PFML, FMLA, medical leave) by gathering documentation and escalating appropriately.
• Help maintain required workplace postings and distribute policy updates.
• Support incident documentation and administrative follow-up when workplace issues arise (training provided).
• Serve as a welcoming and responsive point of contact for employees.
• Support engagement initiatives, recognition efforts, and culture-building activities.
• Assist with employee communications, internal announcements, and resource sharing.
• Participate in process improvements to strengthen the employee experience across clinics.
• Provide flexible HR support across multiple clinic locations and teams.
• Assist the Director of People & Culture with special projects, audits, reporting, and process documentation.
• Learn and support differences in operations across clinic environments while maintaining consistent HR practices.

Requirements

• 1–3 years of experience in an HR, People Operations, administrative, or support role.
• Interest in human resources, healthcare, or community-based work.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with discretion and professionalism.
• Clear written and verbal communication skills.
• Comfortable learning new systems and processes.
• Exposure to healthcare, behavioral health, or social services environments (preferred).
• Basic familiarity with HR concepts such as onboarding, leave administration, or employee relations (preferred).
• Experience using HRIS or payroll systems (training provided). Rippling preferred (preferred).

Benefits

• Indigenous Pact's PTO Policy includes vacation, wellness and 11+ company-paid holidays
• Competitive benefits including 401(k), Medical, Dental, and Vision insurance
• Open, transparent lines of communication with leadership
• Committed to giving back to improving our communities and environmental impact
• A development-focused environment where you have autonomy to drive your career path