Conduct remote stakeholder interviews and requirements elicitation sessions
Analyze and document business processes, workflows, and system requirements
Develop business cases and propose process improvement solutions
Create data analysis reports and present findings to technical and non-technical audiences
Support system implementation and business transformation initiatives across the 88th RD AO
Assume full QCM authority and responsibilities — authorized to act on behalf of Contractor for all QC matters
Serve as quality control point of contact for the Government
Monitor contractor performance against QCP standards; initiate CARs as required
Ensure continuity of quality control oversight across all PWS task areas

2-3 years of relevant business analysis experience, or equivalent combination of education and experience.
Minimum 3 years of documented quality control management experience.
Strong understanding of business analysis principles, methodologies, and best practices
Experience with data analysis tools (Excel, SQL, or similar) and BI tools (Tableau, Power BI, or similar)
Experience with process modeling and workflow tools
Proven ability to gather, analyze, and interpret complex data sets; elicit and document business requirements
Strong analytical, problem-solving, and documentation skills
Excellent verbal and written communication skills; ability to collaborate across geographically dispersed teams
Ability to operate independently and make timely decisions to manage an effective Quality Control Program
Highly skilled in verbal and written communications for professional meetings, plans, and memorandums of instruction

Technical Business Analyst – Alternate Quality Control Manager

Key skills