Provide structured customer service discipline to client’s procurement workflow.
Support the Perth operations team by preparing and maintaining accurate purchase orders, coordinating with suppliers, and tracking deliveries.
Ensure strict adherence to client’s documented processes.
Communicate clearly and professionally with suppliers to request quotations and confirm pricing.
Maintain consistent customer service standards across all communication.
Prepare, update, and maintain purchase orders within the client’s systems.
Follow client's procurement workflows and SOPs precisely.

Qualification in business administration, supply chain, commerce, or a related field is preferred but not mandatory.
Experience in customer service, procurement support, back-office operations, or a BPO environment is preferred.
Experience supporting international clients, particularly Australian organizations, is an advantage.
Excellent written and spoken English; this is mandatory.
High level of accuracy in data entry, spelling, grammar, and record keeping.
Ability to manage multiple tasks within a structured, service-oriented workflow.
Proficiency in Microsoft Office, particularly Excel and Outlook.

Procurement Analyst – Midshift

Key skills