Key skills
SalesforceCRMCommunicationSales
About this role
Role Overview
- Respond to all inbound leads via: Web forms, Web chat, WhatsApp, Phone
- Conduct structured qualification (BANT-style): Budget, Authority, Need, Timing
- Prepare and issue budgetary (indicative) quotes within defined scope
- Execute seamless handoff to sales within SLA
- Collaborate closely with Sales to improve opportunity acceptance and win rates
- Maintain high CRM hygiene in Salesforce
Requirements
- 2–5 years in Inside Sales, Sales Support, or Commercial Operations
- Strong customer communication skills (written & verbal)
- CRM experience (Salesforce preferred)
- Ability to handle high inbound volume with discipline and accuracy
- Commercial curiosity and coachability
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Ongoing coaching and performance reviews