Care Team Program Manager – Senior

Role Overview

• Own end-to-end project management for high-priority care initiatives, from scoping and planning through execution, launch, and post-implementation evaluation
• Act as the single point of coordination across care projects, maintaining a full view of active and upcoming initiatives, dependencies, and resourcing needs
• Translate care priorities into clear project plans, timelines, and deliverables, ensuring alignment with operational and business objectives
• Proactively identify risks, bottlenecks, and tradeoffs, escalating decisions as needed to keep work moving forward
• Serve as the clinical stakeholder and advisor on cross-functional initiatives led by other teams (Product, Ops, Marketing), ensuring clinical considerations are integrated appropriately
• Scope and integrate multidisciplinary collaboration models, particularly between coaching, therapy, psychiatry, and hybrid clinic service lines
• Drive consistent integration of collaboration elements into daily care team workflows and meetings
• Facilitate strong partnerships that enhance care quality, clinician support, and patient outcomes
• Establish lightweight but effective project management frameworks that work in a fast-moving care environment
• Create visibility into care project status, priorities, and outcomes for executive and care leadership
• Serve as the DRI (Directly Responsible Individual) for clinical initiative execution, accountable for on-time delivery and outcomes
• Lead planning, scoping, and execution of high-priority care initiatives including: daytime and summer utilization programs, multidisciplinary care integration, care quality enablement (e.g., AI tools), and clinician engagement efforts

Requirements

• 6+ years of experience in senior program/operations management within healthcare, digital health, care operations, or similarly complex, cross-functional environments
• Nice to Have: PMP (Project Management Professional) certification or equivalent
• Demonstrated ability to manage multiple concurrent initiatives with competing priorities
• Strong comfort partnering with senior care and care operations leaders and influencing without direct authority
• Experience translating ambiguous, evolving care needs into structured operational processes
• Exceptional organizational, communication, and stakeholder management skills
• Experience working in a fast-paced, high-growth, venture-backed environment strongly preferred
• Experience partnering with C-suite or VP-level clinical leaders as an operational thought partner
• Clinical background not required; ability to quickly learn and operate effectively in care settings is essential

Tech Stack

• PMP

Benefits

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
• 12 Company Holidays, Holiday Shutdown, Paid Time Off, Parental Leave
• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
• Stock Options