working with several squads to deliver fantastic product outcomes;
removing blockers to progress;
driving agile ceremonies;
helping us continuously improve as a team;
Lead and facilitate key activities for the seamless end-to-end delivery of software (product) releases, from inception to production launch.
Collaborate closely with product management and engineering teams to deliver within defined scope, objectives, and timelines, ensuring alignment with business priorities.
Review and maintain project plans, including tracking progress, identifying potential risks, and implementing mitigation strategies.
Keep stakeholders informed with regular updates on sprint progress, potential risks, and any delays to delivery timelines.
Coordinate cross-functional efforts, ensuring clear communication and alignment between squads.
Identify and address risks proactively, escalating issues when necessary and implementing strategies to minimise impact on delivery timelines and outcomes.
Coach teams on Agile principles, empowering them to self-organize and continuously enhance their ways of working for improved velocity and quality.

Experienced working with Agile teams as an Iteration Manager or Scrum Master, fully embracing and championing Agile Scrum values.
Exceptional risk management and mitigations skills, ensuring smooth and successful product delivery.
Ability to energize, guide and cultivate a positive teamwork-driven environment.
Fantastic communication and facilitation skills, with a knack for fostering clear and positive connections across teams and stakeholders at all levels.

Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive.
Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.

Scrum Master

Key skills