Key skills
Project ManagementCommunication
About this role
Role Overview
- Project planning and co-ordination of internal and external resources and associated documentation
- Ensuring site migrations are delivered on time and within budget through careful and detailed work stream management
- Creating project schedules and chairing customer meetings
- Owning and managing communication and governance with stakeholders
- Developing and maintaining relationships with customers at an operational level in order to influence customer behaviour and ensure project deadlines are achieved
- Meeting customer expectations, particularly in terms of quality and timelines in line with departmental standards, procedures and guidelines
- Developing daily & weekly status reports and create documentation for reporting
Requirements
- Minimum of 5 years of experience in a similar project management role within the IT services industry
- Excellent organizational and communication skills with fluency in English
- Strong understanding of IT services, including Unified Communications, Contact Centers, Enterprise Networks, and Global IT Services
- Strong customer facing skills with excellent attention to detail and coordination skills
- Hardworking, flexible, results-oriented individual capable of working under pressure
- A qualification in Business, Engineering, or I.T. is desirable
Benefits
- Competitive salary and benefits package including Health/ Vision, Dental, STD, LTD and 401(k)
- Opportunity to work with a global leader in IT services and solutions
- Collaborative and innovative work environment
- Professional development opportunities and career growth
- Flexible working arrangements