Enrollment Operations Associate

Role Overview

• Assist with Salesforce uploads and data entry, ensuring accuracy and completeness of records.
• Conduct routine checks of student records and flag discrepancies for resolution.
• Review and verify student documents for accuracy and compliance.
• Provide support in tracking Enrollment Agreements and follow up to ensure timely completion.
• Update student statuses across platforms under the guidance of the Enrollment Operations Manager.
• Monitor shared admissions and registrar inboxes, routing requests and drafting responses as needed.
• Track Admissions Counselor requests in Salesforce and escalate unresolved items.
• Prepare meeting materials, agendas, and reports for Enrollment Operations leadership.
• Assist in coordinating admissions webinars and student events, managing logistics and communication.
• Support operational preparations for new student cohort launches.
• Provide administrative support on special projects from senior leadership.

Requirements

• Bachelor’s degree preferred, or equivalent professional/administrative experience.
• 1–2 years of experience in higher education, operations, or administrative support preferred.
• Familiarity with Salesforce or similar CRM/database platforms is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Effective written and verbal communication skills.
• Comfortable working collaboratively and taking direction while being proactive in problem-solving.

Benefits

• Medical, dental, and vision insurance
• 401(k) match
• Fertility benefits via Carrot
• Flexible Time Away + paid holidays
• Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
• Social events
• happy hours, birthday celebrations, holiday parties, & more!
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life