Compiles and prepares a claims package, including all invoices and documents needed to prepare the claim.
Identifies and escalates any missing documents and/or invoices needed to support all corporate and escrow advances.
Prepare and file the claim accurately within the correct internal/investor/government system to request reimbursement.
Respond to and resolve all suspended claims, including investor/insurer requests for information/documentation timely.
Reconcile claim funds and expenses written off to ensure all claimable amounts have been filed
Escalate to claims management all problems involving claims that are at risk of being denied/curtailed, or cannot be filed timely.
Work to provide user feedback on current systems to the product and engineering team.
Other duties as assigned.
Requirements
Minimum of 2+ years of experience in preparing and filing Fannie Mae, Freddie Mac, FHA, VA, and USDA claims.
Strong proficiency in Excel
Strong knowledge of investor/insurer default and claim filing requirements, including Freddie Mac, FNMA, MI, FHA, VA, and RHS.
In-depth understanding of claims and expense reimbursement logic.
Excellent time management skills for project management
Minimum 2 years of experience preparing and filing FHA conveyance and claims
Expert knowledge of analyzing documentation/invoices to determine claimable expenses
Demonstrated experience preparing FHA conveyance (Part A) and claims (Part B,C,D,E)
Strong analytical and problem-solving skills.
Excellent organization skills
Excellent interpersonal skills, including both written and verbal communication
Strong knowledge of claims application, FHA Catalyst, and FHA connection
Benefits
Compensation: competitive salary and 401 (k) plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
Generous time off: 17 days paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents
fully paid, so you can focus your energy on your newest addition