Lead requirements discovery and analysis efforts for insurance and e-commerce initiatives.
Partner with business, product, compliance and IT teams to translate business needs into functional requirements, user stories and process flows.
Analyze insurance operations including policy lifecycle, enrollment, billing, claims and regulatory requirements.
Support e-commerce capabilities such as online quoting, enrollment, payments, customer self-service and digital integrations.
Document current-state and future-state processes, identifying opportunities for optimization and scalability.
Facilitate workshops, backlog refinement sessions and solution reviews, while supporting UAT planning, execution and defect resolution.

Bachelor’s degree in Business, Information Systems or a related field, or equivalent experience.
Proven experience as a Business Analyst with demonstrated senior-level responsibility.
Strong insurance industry experience (health, life, P&C or specialty insurance).
Hands-on experience supporting e-commerce platforms and digital customer journeys.
Experience working in Agile or hybrid delivery environments.
Excellent analytical, documentation and stakeholder communication skills.

Competitive salaries throughout LATAM (USD)
100% remote work from anywhere in LATAM
Opportunity to join a collaborative and fast-growing global team
Daily interaction and close collaboration with international teams, including the US
A role with high visibility and ownership, where your work directly impacts the business

Senior Business Analyst

Key skills