Disability Case Manager

Role Overview

• Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
• Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
• Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
• Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
• Build strong, trust-based relationships with clients, employers, and healthcare providers.
• Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

Requirements

• Bachelor’s degree in Healthcare, Kinesiology or Business
• 3+ years of professional experience in disability case management
• Demonstrated strength in these key skills:
• Emotional Intelligence
• Crisis Intervention
• Strategic Thinking
• Rehabilitation Techniques
• Data Analysis
• Negotiation

Benefits

• A comprehensive training program and continuous learning opportunities
• A supportive, inclusive, and purpose-driven culture
• Competitive compensation, benefits, and wellness programs
• Opportunities for career growth and internal mobility