Document Analyst, LDA

Role Overview

• Design, develop, and maintain automated documents in alignment with defined business requirements.
• Build and configure documents using GhostDraft, incorporating required logic, rules, and data‑driven functionality.
• Implement and manage dynamic content, variables, and data integrations within automated documents.
• Review and analyse existing documents to evaluate quality, efficiency, usability, and regulatory or business compliance.
• Ensure document accuracy, consistency, and adherence to established standards and best practices.
• Provide ongoing support for document maintenance, updates, and version control.
• Contribute to ad hoc projects and initiatives as required to support business needs.

Requirements

• An IT-related qualification (Diploma or Degree), conveyancing qualification, or relevant industry experience.
• Demonstrated proficiency in leveraging AI tools to enhance productivity and streamline daily workflows.
• Experience with document automation and document creation tools (e.g. GhostDraft, advanced Microsoft Word functionality), including the use of markup languages and scripting (e.g. GhostDraft scripting) for automated document generation.
• Proficiency in conveyancing vendor applications such as Lexis®Convey, Lexis®WebConvey, or similar platforms.
• Strong attention to detail, with a focus on accuracy, consistency, and quality outcomes, complemented by clear written and verbal communication skills.
• Ability to work effectively in a collaborative team environment, with a self‑motivated, proactive approach and a willingness to quickly learn new systems and processes.
• Strong time‑management and organisational skills, with the ability to multi‑task, meet deadlines, and take ownership and accountability for assigned work.
• Well‑developed troubleshooting and problem‑solving skills, with the ability to identify issues and implement practical solutions.

Benefits

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave