Account Manager

Role Overview

• Ensure, promote and grow the sales of medical solutions for operating rooms (operating tables, surgical lights, etc.) to healthcare professionals in your territory
• Prospect, identify and follow up with regional public and private targets
• Implement action plans for the territory (schedule, activities, resources, budget, etc.)
• Manage forecasts and rigorously maintain information recorded in SFDC
• Build, in collaboration with Sales Management (DC), an offering that best meets client needs while adhering to Baxter’s national strategy
• Ensure total customer satisfaction for each client (training plans, satisfaction measurement, delivery, etc.)
• Sell service contracts at the point of sale (POS)
• Communicate with the service department and the Product Technical Engineer (PTE) to optimize the sale of service contracts on the installed base
• Ensure total customer satisfaction for each client (training plans, satisfaction measurement, delivery, etc.)
• Participate in invoice collections
• Optimize internal resources to support each stage of the project
• Commit to dynamic, justified and validated management of the sample inventory in the territory
• Know the regional competitive strategy and report findings to Sales Management and Marketing
• Identify and manage influential regional stakeholders / KOLs
• Provide regular reports to your manager (analysis of won/lost business)
• Implement quality assurance procedures
• Plan and coordinate on-site interventions with the relevant internal teams (Marketing, Customer Service, etc.)
• Validate the results of these interventions

Requirements

• Minimum of 2–5 years' successful experience in a sales role within the healthcare sector
• Knowledge of the hospital environment and the wider healthcare sector
• Knowledge or experience of the operating room environment is a plus
• Experience managing regional healthcare institutions (e.g., general hospitals, university hospitals, clinics)
• Experience developing a regional business plan

Tech Stack

• SFDC

Benefits

• No specific benefits mentioned