Customer Support Representative — Brokers & Partners, 80–100%

Role Overview

• You prepare quotes and process insurance applications in the non‑life lines of business, with a focus on corporate/commercial clients.
• You provide professional support and guidance to our insurance brokers and broker account managers.
• You have direct telephone contact with brokers and clients.
• You support the customer service team with technical expertise across all non‑life lines of business.
• You manage policy administration, handle renewals and process policy remediation cases.
• You take on tasks in premium accounting and correspondence.

Requirements

• You have completed vocational training in the insurance industry and hold the VBV qualification including the Life module; a Swiss Federal Diploma (eidg. Fachausweis) is an advantage.
• Independent and self‑directed work are among your key strengths.
• You have excellent written and spoken German.
• French and English are an asset.
• You work independently, are flexible, and are both sales‑ and customer‑oriented.
• Good manners, strong teamwork skills and a structured approach to work.

Benefits

• A pleasant working environment in a cooperative company that has repeatedly been chosen as a top employer.
• Numerous social benefits, including flexible work arrangements and attractive employee discounts.
• One day of home office per week.
• Support for your professional development and continuing education.
• A work environment where your well‑being comes first.