Providing exceptional service to every guest while maximizing hotel profitability.
Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance.
Maximizing ADR and Occupancy.
Coordinating communications between Sales and Operating departments.
Motivating, coaching, and training department supervisors.
Understanding financial statements and budget, including staffing guidelines.
Controlling department head schedule, expenses, and implementing cost-saving strategies.
Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations.
Managing all aspects of the safety program, including training, reporting, and incentives.
Maintaining a cooperative and positive work environment

An experienced Assistant General Manager with 2+ years of supervisory hotel operations
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
Knowledgeable in financial statements and budget including staffing guidelines.
Proven ability to deliver exceptional guest service results as measured through guest satisfaction
Great at developing, and/or implementing policies, procedures and systems to improve business operations.
Able to embrace property safety programs to include training, reporting, and incentives.
Display initiative, perseverance, and analytical skills

Salary based on experience
Quarterly Bonus
Health, vision, and dental insurance
401(k)
Vacation
Paid Holidays
Opportunities for growth
Discount programs for shopping, travel, tickets and more.
Learning & Development programs and goal setting to create big possibilities for your career.

Assistant General Manager – Courtyard Marriott

Key skills