The Back Office Administrator plays a central role in store operations.
The position ensures that administrative processes, orders and internal workflows are executed efficiently, accurately and on time.
Recording, maintaining and tracking orders and assignments as part of a structured order management process across various manufacturers
Administrative handling of daily store and sales operations including internal coordination
Supporting the sales team in preparing proposal documents, clarifying orders and organizing sales projects
Professional communication with manufacturers, suppliers and internal interfaces (e.g., sales, purchasing, logistics)
Maintaining and updating customer, project and order data in relevant systems (CRM/ERP)
Coordinating delivery dates, tracking deviations and resolving queries
Structured documentation and audit-proof filing of all order
and project-related documents
Ensuring accuracy, completeness and high data quality in all administrative and sales-related processes

Completed commercial vocational training or a comparable qualification
Professional experience in back office, administration, order management or internal sales
Strong organizational skills and a very structured, precise and reliable working style
High sense of responsibility and a strong quality orientation in administrative processes
Enjoy working with sales teams in a project-oriented sales environment
Confident use of MS Office (especially Excel, Word, Outlook)
Experience with ERP systems and CRM applications is an advantage
Very good German written and spoken, English skills desirable

Innovative and international working environment with room for initiative
Continuous development through Occhio Academy, trainings and projects
Attractive additional benefits: JobRad, Wellpass, company pension scheme, employee discounts

Back Office Administrator

Key skills