Product Communications Manager

Role Overview

• Develop and deliver internal and external communications for product and process updates.
• Partner with cross-functional teams to create FAQs, release notes, and enablement materials.
• Simplify complex concepts for diverse audiences, from engineers to end users.
• Drive change management communications to support product and operational transitions.
• Produce internal briefs, executive updates, and stakeholder-ready content.
• Build scalable communication templates, workflows, and documentation libraries.
• Maintain internal portals and knowledge bases with up-to-date product information.
• Ensure content quality, consistency, and alignment across all communication channels.

Requirements

• Bachelor’s degree in communications, Marketing, English, or related field.
• 5 years in product communications, marketing, or operations—ideally in tech or financial services.
• Experience with content tools like Confluence, SharePoint, PowerPoint, or Canva.

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points used for rewards.
• Eight Employee Resource Groups to foster a collaborative culture.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Medical, dental, vision, life, and disability insurance options available day one.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.