Act as the primary senior point of contact for key client accounts, mainly across Saudi Arabia
Build trusted, long-term partnerships — advising, challenging, and guiding clients as a strategic partner, not a vendor
Lead client conversations around strategy, performance, market context, and creative direction
Own client satisfaction, scope clarity, timelines, and commercial alignment
Translate complex business objectives into clear, actionable, creative and production briefs
Champion the work from idea → execution → impact
Act as a brand custodian for both TAYB and its clients — protecting quality, consistency, and long-term value
Guide creative direction across motion, visual storytelling, tone, pacing, and narrative — without needing to execute yourself
Ensure work meets a high creative bar, not just delivery deadlines
Collaborate closely with the creative and marketing teams to deliver integrated solutions
Navigate ambiguity and shifting priorities with confidence — maintaining momentum and clarity for teams
Anticipate risks, resolve blockers, and adapt plans without drama
Lead, mentor, and elevate creative and account team members
Set expectations, give constructive feedback, and help people grow
Foster a culture of ownership, ambition, and pride in the work
Push for work that wins — not just ships

Proven experience owning and growing senior client relationships end-to-end
Strong background in creative, marketing, or digital agencies
Solid commercial and business acumen — you understand value, not just output
Experience working in fast-paced, evolving environments where priorities shift regularly
Confidence operating in agile, cross-functional teams
Deep understanding of creative craft — motion, visual storytelling, narrative, and production quality
Comfortable discussing market trends, user behaviour, data, and performance
Strong taste, clarity of judgment, and ability to guide quality without micromanaging
Natural authority — you earn trust through clarity, decisiveness, and credibility
Excellent presentation, storytelling, and stakeholder communication skills
Able to challenge constructively and negotiate when needed
Strong experience with workflow and project management tools
Fluent in English and Arabic
Based in Saudi Arabia, comfortable working closely with regional clients and remotely with the rest of the 9H Team.

Creative Account Manager

Key skills