Senior Lead Digital Product Manager

Role Overview

• Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
• Act as key participant in large-scale planning
• Review and analyze complex digital strategy for product/functionality/experience area
• Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
• Lead a broad team of digital professionals to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
• Potentially lead projects, teams or serve as a peer mentor
• Contribute to planning related to the execution of the digital strategy
• Independently resolve complex issues
• Contribute to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
• Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals
• Support the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Support delivery of solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

Requirements

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Extensive experience leading digital product strategy and delivery within banking or financial services organizations, with accountability for enterprise‑scale outcomes.
• Proven experience sponsoring and overseeing delivery of complex GenAI use cases, including navigating risk, governance, data integration, and regulatory considerations.
• Demonstrated success owning and driving large‑scale digital strategies from vision through execution across multiple lines of business or at the enterprise level.
• Experience providing executive leadership across complex digital domains, including product management, customer experience, analytics, content strategy, and data‑driven decisioning.
• Strong track record of leading the resolution of highly complex, ambiguous, and novel challenges that require enterprise‑wide coordination and strategic judgment.
• Ability to operate as a senior advisor to executive leadership, influencing digital product direction, investment priorities, operating models, resourcing strategies, and long‑term roadmaps.
• Demonstrated experience delivering long‑term, large‑scale digital solutions that require vision, innovation, and advanced strategic and analytical thinking.
• Proven ability to provide clear vision, direction, and thought leadership on high‑impact digital programs and initiatives with significant business, customer, and operational impact.
• Experience leading through others, including setting direction for senior leaders and providing guidance to teams executing less complex initiatives.
• Strong capability to navigate and integrate digital policies, procedures, risk, compliance, and governance requirements within a regulated environment.
• Demonstrated ability to strategically engage and influence professionals, senior leaders, and executives across the enterprise to drive alignment and outcomes.
• Experience establishing and overseeing product performance and measurement frameworks, including OKRs, KPIs, and model evaluation, to assess value realization and inform strategic decisions.
• Exceptional communication and executive‑level storytelling skills, with the ability to translate complex technical concepts into clear, actionable insights for senior stakeholders.
• Deep experience operating in agile and modern product delivery environments, with accountability for outcomes rather than executional tasks.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement