Build and maintain customer relationships to ensure satisfaction and identify new sales opportunities
Respond proactively to customer inquiries and complaints to resolve issues quickly
Support the development and implementation of sales strategies to achieve revenue targets
Identify and acquire new customers and business opportunities
Conduct sales meetings, product presentations, prepare proposals, and negotiate contracts
Analyze market and competitor data to identify trends and opportunities
Prepare sales reports and support forecasting and budget planning
Collaborate with the marketing team to develop sales promotion activities
Support the senior sales team with key accounts and complex projects
Participate in internal meetings and training to further develop skills

Degree in Business Administration, Marketing, Communications, or a related field
Some professional experience in sales or account management, ideally in the IT or telecommunications industry
Strong communication skills and negotiation abilities
Strong customer focus and a confident demeanor
Independent, proactive, and goal-oriented working style
Team player with flexibility
Excellent German and English skills, both written and spoken
Proficient in MS Office and ideally experience with CRM systems such as Salesforce

Flexible working hours with the option to work from home to ensure a healthy work–life balance
Support for internal and external training and development to grow together
Option to take a sabbatical
Company health management because you matter to us (including on-site massage services)
Employee cafeteria, meal subsidies, and complimentary beverages
Employee parking
Social intranet to stay informed and connected

Account Manager

Key skills