Area Manager

Role Overview

• Day-to-day operation of the branches within your area.
• Evaluating employee performance and providing feedback and coaching as required.
• Developing customer relations within area, communicating with Regional Sales Manager to meet targets.
• Interacting with customers on a regular basis via telephone or when visiting the branch to ensure satisfaction and gain useful feedback.
• Regular interaction and holding short daily catch up sessions with all area management.
• Briefing Branch Managers and other employees on current sales goals, promotions, and other relevant information.
• Ensuring Branch stock control and audits are completed and to schedules set.
• Efficient management of stock, to include goods in, supplier and customer returns in all branches.
• Monitoring and driving telesales efficiency within your area.
• Ensuring service levels with parts deliveries are to a satisfactory standard in all branches.
• Resolving customer problems as needed.
• Ensure the planning and authorising staff holidays are as per company policy within all branches.
• Reporting and dealing with staffing issues. (all disciplinary issues to be dealt with via HR department)
• Complying with all health & safety requirements.
• Ensuring all branches complete daily van checks and resolving defects reported.
• All Branches efficiently manage and handle cash and adhere to relevant procedures.
• Active in assisting credit control with customer debt. (Running over aged debt report)
• Cooperating with other areas and departments relating to company practices.
• Driving promotional activities from across the area and achieve goals set.
• Adhering to high ethical and professional standards.
• Ensuring a high standard of housekeeping within the branches.
• Ensuring all company procedures are always adhered to.
• Responsible for managing the sales team within your area.
• Identify new business and develop existing business within your area through well executed sales planning.
• Organise your team to carry out local market research and monitor and report information about competitor activity.
• Achieve growth in line with budget.
• Manage your team of BDM’s by measuring them against set business KPI’s.
• Responsible for the delivery of sales promotions and marketing material.
• Develop and maintain strong relationships with customers.
• Performance manages your team of BDM’s.

Requirements

• Experience as an Area Manager or experienced Motor Factor Branch Manager looking for progression.
• First class commercial awareness with an ability to leverage reporting data to drive growth and margin.
• Good working knowledge of Microsoft Excel.

Benefits

• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Potential to earn a performance based bonus, paid monthly.
• Discount on car parts.