On-site service: install, commission, and maintain our inspection devices directly at the customer’s site
Maintenance & repair: perform inspections, modifications and repairs on existing devices and machinery
Fault analysis: diagnose technical malfunctions and resolve them independently and efficiently
User training: instruct customers in the operation and maintenance of the devices and provide support for technical questions
Customer communication: coordinate appointments, spare-part deliveries and technical issues in close cooperation with customers and internal departments
International assignments: support our customers primarily in Germany, occasionally elsewhere in Europe and rarely worldwide

Technical education: completed vocational training in mechanics, mechatronics or a comparable technical qualification
Working style: able to work independently, service-oriented and with a strong commitment to quality
Customer focus: empathy, openness and intercultural competence in dealing with international customers
Willingness to travel: flexible and prepared to travel regularly within Germany and occasionally abroad
Language skills: good English skills, especially in technical contexts
Teamwork: reliable collaboration with colleagues and customers and readiness to take responsibility in field service

Flexible working hours & family-friendly structures — supporting a healthy work–life balance
Flat hierarchies & short decision-making processes — your contribution matters more than your title
Free language courses — support for personal and professional development
Capital-forming benefits & 13th salary — fair conditions and financial security included
30 days of vacation plus special leave for significant life events
Free parking, modern IT equipment and JobRad leasing — for sustainable mobility and smart working
Employee discounts and attractive partner offers
Sports and health programs with access to the company doctor
Regular company events & joint activities — from summer parties to participation in sporting events

Field Service Technician – Mechatronics Technician

Key skills