Key skills
AWSCloudLinuxOracleCommunication
About this role
Role Overview
- Technical support for platform users
- Incident handling (NOC)
- Bug analysis and testing with internal teams
- Opening and tracking support tickets with vendors
Requirements
- Must reside in São Paulo or the metropolitan area
- Linux (intermediate)
- SIP telephony (intermediate)
- Database knowledge (a plus)
- AWS and Oracle Cloud (a plus)
- Good communication skills
- Problem-solving
- Organized
- Team player
- University degree preferred
- 1–3 years of professional experience
Tech Stack
- AWS
- Cloud
- Linux
- Oracle
Benefits
- Meal allowance/voucher
- Home office allowance
- Health insurance (50% co-payment)
- Dental plan
- Life insurance
- Birthday day off
- TotalPass Clude (telemedicine)
- Childcare assistance