Translates business requirements into clear and comprehensive functional specifications to support IT solution design and implementation.
Participates in the design of operable, sustainable, and efficient system solutions, ensuring alignment with business needs and system capabilities.
Cooperates effectively with IT teams, Business Units, Project Managers, and Senior Functional Engineers to ensure timely and high-quality delivery.
Prepares and maintains detailed documentation covering solution scope, objectives, processes, and implementation instructions.
Plans, organizes, and executes User Acceptance Testing (manual or automated) in accordance with established guidelines, standards, and methodologies.
Defines and maintains critical test scenarios for regression testing following production changes.
Performs functional testing and data analysis to verify system performance against functional specifications.
Identifies potential risks and coordinates escalation and resolution actions to safeguard delivery timelines and quality.
Provides 2nd-level support for existing products and services, conducting troubleshooting and root cause analysis.
Monitors industry trends and emerging technologies to support continuous improvement initiatives across internal systems and processes.

A Bachelor’s degree in science, Technology, Economics, Mathematics, Business Administration or in any other related discipline.
Experience in analysis and design of digital systems or validation process, validation frameworks or testing methodologies.
Ability to deliver under tight and demanding deadlines.
Ability to prioritize business requirements and identify prerequisites, dependencies, and restrictions.
Advanced knowledge of the MS Office suite and Visio. Familiarity with the AzureDevOps tool will be considered a plus.
Excellent communication and presentation skills, oral and written, in Greek and in English, with both technical and business audiences.
Business acumen, understanding of the existing technology environment, with solid analytical thinking and problem-solving skills, organizational and proactive skills along with attention to detail.
Ability to deliver high-quality results on-time, in scope and within budget and always strive for excellence.
Strong multi-tasking and time-management skills.
Self-motivated, flexibility and adaptability, with a results-oriented spirit and a “hands-on” mentality, accountability, and resourcefulness
Continuous improvement mindset and good change management skills.
Teamwork spirit & ability to communicate and collaborate efficiently with internal and external stakeholders from all hierarchical levels and functions.

Functional Analyst

Key skills